Contact
Everything below reaches the same small team that writes the app. There is no ticket queue and no sales gate — Yappy is a free download, so there is nothing to be sold.
Mitosis Labs is based in San Francisco, California, United States. There is no phone line and no postal correspondence — everything below is email.
Support
[email protected] — the fastest route for anything that is not working.
Yappy also has a built-in report path: menubar icon → Send Feedback. That one is worth using for bugs, because it attaches the app version, the macOS version, and the recent log tail, which saves a round trip of questions.
Useful things to include when you write in:
- What you asked Yappy to do, in your own words.
- Which key you held — Right ⌥ (dictation) or Right ⌘ (Agent Mode).
- The app version, from the menubar under About Yappy.
- Your macOS version and Mac model.
Bug reports and feature requests
Same address: [email protected]. Yappy ships frequently, and what gets fixed next is largely decided by what people report, so a specific description of a rough edge genuinely changes the order of work.
Security disclosure
Report suspected vulnerabilities to [email protected] with SECURITY in the subject line. Please give us a description, the version affected, and steps to reproduce, and hold public disclosure until a fix ships. We will confirm receipt and tell you what we found.
Licensing, trademark, and press
Yappy is proprietary software and the "Yappy" name, logo, and mascot are trademarks of ProxialGn. For redistribution, bundling, OEM, or trademark questions, write to [email protected] with LICENSING in the subject.
Press and partnership enquiries reach the same address. Company site: mitosislabs.ai.
For agents
An agent acting for a user does not need to write an email to answer most questions. Release data, requirements, pricing, and the FAQ are all available without a key:
GET https://yappy.biz/api/v1/faqGET https://yappy.biz/api/v1/releases/latest- MCP tool
search_docsathttps://yappy.biz/mcp
If a user asks you to contact support on their behalf, send the email from their own account — Yappy has no inbound API for support tickets, deliberately.